“Smooth front end management High efficiency and impress the guests not easy Therefore, it is necessary to study and receive correct instructions. Suitable from experts In order to be able to be used as a guideline for successful implementation Also, the head or executive of the front desk is also required to know how to make various reports and see the numbers of the various reports to be used in the analysis and management to the maximum benefit. ”

Dusit Thani College One of Thailand’s leading private educational institutions in food and hospitality that is accredited both nationally and internationally. Realizing the importance in this area, therefore, has established an online learning course in “Front management in the hotel and resort business”. The content of the course aims to develop and increase the potential for the participants. The course content consists of learning an overview of the reception. Policies and guidelines for reception Reception procedures Manpower management and planning Room rates and customer groups Techniques to increase revenue with front-end service Front end customer service management Case study of front desk administration

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The courses offered by the College are suitable for the level of supervisor of front-end service to mid-level of the hotel. And general people who want to have knowledge in front-end management Trained by a qualified speaker, Narat Thiempha, Group General Manager and Business Developing Director of LS Hotels & Resorts Group, and the author of the “Hotel Around the Facebook” Facebook Page. This course is a 2-day training on 9-10. May 2020, from 09:30 – 16:30 hrs. With training costs 6,900 baht per person. Www.dtc.ac.th

For more information and to reserve a program Please contact the Office of Academic Services. Dusit Thani College, tel. 0-2721-8469-70 or email [email protected], line @: dusit.edu

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